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Find a Location

Grant Watkins Photography has 1 locations, listed below.

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    Business ProfileforGrant Watkins Photography

    Photographer

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2201 Little Kitten Ave, Manhattan, KS 66503-7619
    BBB File Opened:
    1/27/2023
    Contact Information

    Principal

    • Owner/Manager

    Customer Contact

    • Owner/Manager

    Industry Tip

    BBB Tip: 8 tips for hiring a photographer

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/26/2023

    Grant was hired as our wedding photographer for our wedding on October 8th, 2022. Things went great from the time of hiring him, through our engagement photo session, up until our wedding day. He shared some sneak peak photos with us on our wedding day and we loved them. However, as the 6 weeks mark came around, I contacted him about possibly receiving a few photos for our Christmas plans ( Christmas cards, family gifts), but mentioned if they weren't all done at the time that was perfectly fine. This message received no response, so I tried again a little over 2 weeks later, which was around the 8 week mark. This message also received no response. Note: the contract states 6-8 week photo processing time. Due to no response on his personal phone (which he had messaged me from before), I tried emailing him. He did finally respond to my email on Dec 8th (exactly two months past our wedding) and stated that he could get me the photos in one week. More than one week passed and nothing was received. I should also mention sometime in this timeframe of no responses, I also called and left him a voicemail in another attempt at communication. I was very disappointed to have none of our wedding photos for my Christmas plans, especially since I had communicated with him as far in advance as mid-November about my request. Since then I have messaged him two more times with no response. It is now Jan 26 and I have received no communications from him, and we are nearing 4 months past our wedding with no photos. ******** ** ** ******* *** ************* *** **** ******* **** **** ** *** ***** ***** ************* **** ******** ***** ******* ** this has been an incredibly sad and disappointing situation.

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Sawnya G

    1 star

    06/14/2024

    He hired him for our engagement photos and had zero problems so we trusted him and hired him for our wedding. He was nice to work with but after wedding was done he took several months to get our photos to us. We had bought a photo book package that was NOT the photos we agreed upon and received a flash drive that was supposed to have all our photos on it, the flash drive doesn’t work. I contacted him and he replied he’d make it right. That was 7.5 years ago and we never received anything. All calls, emails, texts etc go unanswered.

    Local BBB

    BBB of Midwest Plains

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