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Find a Location

Pro Polyjacking LLC has 1 locations, listed below.

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    Business ProfileforPro Polyjacking LLC

    Concrete Restoration
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/17/2023

    Years in Business: 2

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Poly jacking, concrete repair, driveway sealing, and power washing.

    Business Details

    Location of This Business
    2014 E Spruce Cir, Olathe, KS 66062-5404
    BBB File Opened:
    1/9/2023
    Years in Business:
    2
    Business Started:
    1/1/2022
    Business Started Locally:
    1/1/2022
    Business Incorporated:
    1/4/2022
    Accredited Since:
    1/17/2023
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Joey Morgan, President/CEO
    • Lauryn Morgan, Owner
    Contact Information

    Principal

    • Mr. Joey Morgan, President/CEO

    Customer Contact

    • Lauryn Morgan, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/07/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    At 12:00 pm on March 30th, ****** ****** with Pro polyjacking met me to discuss the cost to raise our steps to our front porch and the sidewalk up to the steps. He then talked to me about adding the driveway against the house as well. During our discussion, I specifically asked about the sidewalk and showed him where water pools up because of the grade or slope of the sidewalk. I asked him multiple times for assurance that they would be able to lift this portion of the sidewalk to create a grade away from the house. He told me that they would take care of it and it wouldn’t be a problem. Under these circumstances I agreed to the $1,300.00 cost for all three areas. Upon completion (Wednesday, April 5) the sidewalk is still sloped towards the house and the work is not completed to the point we agreed on. On Friday, April 7th I called and left a message with the person that did the work (he had text me earlier to let me know he was on his way) to explain my concerns. He returned my call at 5:45 pm that day. He told me he was the owner at that time. I discussed with him that the result of his work was not what was agreed upon. He was very aggressive, threatening and condescending during this interaction. I wasn’t asking for anything other than what we agreed upon. He then insults me by saying “clearly you can’t afford it and that is what this is really about.” Never did I mention I would not pay or could not pay. He then tells me to pay whatever I think is fair. I told him I just want it done right and he continued on about me not being able to pay. He then told me not to pay and that “nobody is going to come after me-if you’re not happy, don’t pay, I don’t care!” Again, I never asked for anything for free. I said “ok, thanks.” And he hung up. Minutes later he text me saying “we will file a lien against your house.” I replied “I thought you said I can pay what I want, which is it? He avoids the question and proceeds to tell me that he has sent it to his attorney.
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB of Midwest Plains

    BBB Reports On

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