ComplaintsforAssociated Pools Inc.
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Complaint Details
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Initial Complaint
02/27/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
We went into contract with Associated Pools Inc in September 2021 to complete an inground concrete pool at our residence. With agreement work began in September 2022 and progressed through November 2022. The form and pool concrete was completed. We were advised they would return to complete the grading and pick up the remnants/trash later in the month. This failed to happen, but thought may be due to winter weather. As of two weeks ago, we received notice of lien on the company due to failure of payment with one of their contractors. We have made multiple attempts to reach the owner and the office to obtain status of our job as well as the company. We have a half finished pool n our backyard and are needing to know if they can complete the work and finish part of the work of what we paid for or if we need to move forward with another contractor. The lack of communication is unprofessional in addition we paid for work that has not been completed. We would like contact from the business owner to resolve this issue.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.