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            Business ProfileKonajt Auto Services

            Auto Transportation

            Contact Information

            12504 W 134th Pl Apt 8109

            Overland Park, KS 66213-5085

            Visit Website
            (501) 599-3262

            Customer Reviews

            1/5

            Average of 7 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Customer Reviews are not used in the calculation of BBB Rating

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            Business Details

            Location of This Business
            12504 W 134th Pl Apt 8109, Overland Park, KS 66213-5085
            BBB File Opened:
            10/12/2023
            Alternate Business Name
            • American Auto Transfers LLC
            • KONAJT Car Services, LLC
            • Silver Arrows Auto Transport
            Business Management
            • Grayson West, Owner
            Contact Information

            Principal

            • Grayson West, Owner

            Customer Contact

            • Grayson West, Owner
            Additional Contact Information

            Phone Numbers

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/08/2024

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            We shipped a vehicle across country with Konajt Auto Services October, 2023. That transaction went as expected without incident. That was the one and only transaction we have had with them. Konajt Auto Services charged our credit card $795.00 2/22/2024. When we contacted Konajt Auto Services they said an error was made and someone from the office would be in touch the same day. Konajt Auto Services has not returned numerous phone calls or emails. Now they send my call immediately to voicemail. They did not have permission to charge our credit card; we have only had the one transaction with them. We have requested a refund of the unauthorized charges $795.00 several times, no communication from Konajt Auto Services. This is theft
            Read 3 More Complaints

            Customer Reviews

            7 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Wesley G

            04/05/2024

            I am submitting a formal complaint against Konajt Auto Services and its parent company, Silver Arrows Auto Transport, due to suspected unlicensed operations and potential fraud. My investigation reveals no evidence of proper licensing in three states, raising serious legal and ethical concerns. The business, suspiciously operated from a residential apartment, exhibits a pattern of avoiding customer interactions. Especially alarming is its targeting of vulnerable demographics, notably the elderly. An 82-year-old customer’s recent ordeal exemplifies this: after her attempts to reschedule services were ignored, she was met with verbal abuse and threats upon insisting on her rights. This abhorrent behavior mirrors other complaints, suggesting a systemic disrespect and exploitation by the business owner. This pattern of intimidation and potential elder abuse compels me to seek intervention from law enforcement to protect the elderly and prevent further fraud. I urge those affected to report to Consumerfinance.gov for support.
            Read 6 More Customer Reviews

            Local BBB

            BBB of Midwest Plains

            More Info on Local BBB

            BBB Reports On

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