Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

The National Board for Respiratory Care has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforThe National Board for Respiratory Care

    Health
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/3/2011

    Years in Business: 63

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    The National Board for Respiratory Care, Inc. (NBRC) is a voluntary health certifying board to evaluate the professional competence of respiratory therapists.

    Business Details

    Location of This Business
    10801 Mastin St Ste 300, Overland Park, KS 66210-1658
    BBB File Opened:
    8/21/2008
    Years in Business:
    63
    Business Started:
    11/7/1960
    Business Incorporated:
    11/7/1960
    Accredited Since:
    11/3/2011
    Type of Entity:
    Corporation
    Alternate Business Name
    • National Board for Respiratory Care Inc.
    • NBRC
    Business Management
    • Ms. Lori M. Tinkler, CEO
    Contact Information

    Principal

    • Ms. Lori M. Tinkler, CEO

    Customer Contact

    • Ms. Lori M. Tinkler, CEO
    Additional Contact Information

    Fax Numbers

    • (913) 712-9283
      Primary Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/27/2021

    Complaint Type:
    Billing Issues
    Status:
    Answered
    I had paid $300 for a board exam through the NBRC. I then had to schedule the exam through another company that the NBRC has selected to manage that aspect for the exam. The site I had selected to take this exam canceled my exam date. I had strategically scheduled this board exam because I was to begin other course work the following week. The NBRC did in fact send reminder emails to reschedule but because I was working full-time amidst a Pandemic and taking college courses, I paid no mind to their emails. Regardless of this I feel it is extremely poor professionalism to make me pay another $300 to reschedule this exam now. I would have understood not even being credited the exam fee had I been the one to cancel but the other company did. Why do I have to be the one inconvenienced? I had every intention to take the exam as well as spent the time and resources to study and PAY for practice exams.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Christopher S

    1 star

    11/08/2023

    Two months after I’ve passed my tests, I’m being threatened score “invalidation.” They’re auditing my eligibility and saying I MUST pay for transcripts to be sent to them (they already approved my testing… I’ve passed) or they’ll retroactively pull my credential. Based not on scores, but on an internal audit process? This is predatory mismanagement. I’ll never support this organization and advise against any interaction with them period.

    The National Board for Respiratory Care Response

    11/09/2023

    NBRC is transparent about our audit process and we provide detailed information regarding the process in our Candidate Handbook, which is made available prior to scheduling and testing. Detailed notifications are also sent to audited candidates. Random audits of first-time exam candidates are a routine part of NBRC’s commitment to ensuring public safety and complying with standard regulatory practices.

    Local BBB

    BBB of Midwest Plains

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.