Business ProfileforFour Paws Fence L.C.

I had an in-ground fence installed November. The company has been out several times because the fence has been working improperly. They came out ago last Thursday and found that the equipment they in not working properly. They are trying to replace it, but unsure when they can. I am currently walking my dog in my backyard on a leash because they keep running off because the fence is not working properly. I am in fear that they will get hit by a car or get scared and bite a stranger. I spend nearly 2000 on a product that does not work and I am tired of dealing with the company. Every time they come out I have to take time off work. At this point I have a fence that does not work and two dogs that cannot go out in my yard unless they are on a leash. I have sent several emails and made many phone calls. I sent an email last Thursday wanting a refund since my product does not work. The owner denied my request and has not replied to my last email I sent later on that evening (late Thursday night). I am seeking a refund because this product still is working improperly and they have been out on several occasions. I can supply emails and receipts. I was unaware that I needed to upload them so I can add them later. I will get the receipt saved, please let me know where I can add that later.