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Customer ReviewsforDirect Knife Sales
13 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from deb a
1 star07/17/2024
I ordered a knife online from Direct Knife Sales on 4/9/24. It was paid for using a credit card and the transaction went through. After receiving no correspondence about the knife being unavailable or other problem for over 2 months after the transaction, I called Direct Knife Sales twice in July, leaving my name, address, phone number, purchase date and problem. I never received any verbal or written response and have not received the item I paid for.Direct Knife Sales Response
07/18/2024
we gave you a refund for the item that was out of stock. you need to look at the card you charged it on again. last four digits of the card you used was **** ****************** ****** *********** ******** ********* *** * ******** *** ******* *********** ******** *** *******Review from Michael L
5 stars03/22/2024
AMAZING! Would definitely recommend! ..... LOTS of faulty negative reviews out there.... read the description, be patient, shipping takes 2-3 weeks, but they deliver a GREAT product! At AWESOME prices! Me and my family will order again :)Direct Knife Sales Response
03/25/2024
Thank you for ordering from us. We try hard to give our customers what they want with great pricing. We hope you come back and order again for another great experience.Review from Ray D
5 stars05/04/2023
Ist time ordering. Very pleased with products and delivery. Took two weeks to recieve, which is fine. Will order again. L/Cpl ******Direct Knife Sales Response
05/18/2023
we are happy that you are pleased with our service. we try hard to get you your order on time but sometimes we may be a little slow. if you ever need anything else just let ** know. thank youReview from David W
5 stars03/20/2023
Really nice knife. Shipped out and arrived quickly. Safely packaged. Very good communication also. I will definitely shop here again.Direct Knife Sales Response
04/05/2023
thank you and that is great to hear. we try hard to get things out quickly. we take care of people in the best way possible.Review from Michael M
5 stars01/09/2023
First time customer and admit I was skeptical given some of the reviews that have been written. However, for me the process couldn't have gone any smoother. I received and order confirmation, shipping notification with tracking number and product arrived shortly thereafter. Quality of the knife ordered is excellent and the pricing was 30- 35% lower than competitors. I will be using Direct Knife Sales again!!!Direct Knife Sales Response
04/05/2023
thank you and that is great to hear. we try hard to get things out quickly. we take care of people in the best way possible and we try to give the best pricing online for knives as possible.Review from Royce Y.
5 stars12/18/2022
This is a very good place to buy from. After reading the reviews i ordered some knives . I ordered them on Thursday any got what i ordered on Saturday. When i opened the package i was very impressed on how nice they were. Not one thing wrong with them, VERY NICE KNIVES. As a new customer to ********************************************* Sale, I do not believe some of the reviews that i have read. So if you want to know the truth, order these product from these people and see for yourself. You will be very pleased. *********************/ *********Direct Knife Sales Response
04/05/2023
thank you and that is great to hear. we try hard to get things out quickly. we take care of people in the best way possible. if you ever need anything else just let us know.Review from Ronald L
5 stars12/17/2022
My third order from Direct in around a month time went exactly as the first two, shipped out quick, very nice price, around 150$ less than similar knives elsewhere. I've saved quite a bit of money shopping here, I'd say around 300$! The knives themselves have zero quality issues, and really solid and sturdy with good weight and very well made blades sharp as can be. I'd had a quick question about tracking on the order which was responded to quickly and professionally. I see some negative reviews here, but myself, I've not had any issues whatsoever after three orders. If you're looking for quality knives and lower than average prices, and fast shipping, then I'd suggest before buying you check into Direct and price compare! Willing to bet they're the cheapest. I don't know much about switchblades as these are my first three I've had, but I'll certainly be back for at least a few more, but I'm only buying here from this seller, just makes sense to go where the experience has been great. A great many thanks for the great start of what will probably be a huge collection! ???? And as I see there's throwing stars here, prob some of those too! ????Direct Knife Sales Response
04/05/2023
thank you and that is great to hear. we try hard to get things out quickly. we take care of people in the best way possible. We do try to keep our prices lower than most online to help people out with the pocket book. We know how much it means to get great knives at a great price for the knife collection. If you ever need anything else just let us know.Review from Matt C.
5 stars10/16/2022
This is a great place to order knives from. They really went the extra mile to make sure that I got the knives I ordered. I just found the place I feel confident enough about to help me complete my switchblade collection. I will keep posting more reviews as my journey with them continues thank you very much for fixing my mistake with my shipping address. I will be a loyal customer! You all have earned it! Thanks again!!!Direct Knife Sales Response
10/17/2022
thats great to hear. we try hard to satisfy everyone with their purchases. if you need anything else in the future, let us know. thank youReview from Gary V
1 star04/14/2022
Their customer service claims products that I returned that were defective were not defective. Regarding items that were originally shorted on an order their credit issued was lowered than the amount of the items that were shorted. Although communication was good, they still did not tell the truth about the defective items and the shortage on the credit.Review from Mitchell M
5 stars12/02/2021
Amazing company to deal with.. They have excellent knives of varying qualities.. I have several high end stilettos from them and they are impeccable. Shipping is fast and they are extremely professional and easy to do business with. Which honestly is refreshing in this day and age. As for the bad reviews here, seems like a few ppl don't know how to use websites or read directions or follow policy. The fact that the company answered every single complaint promptly tells me all I need to know.. I will be a long time customer!Sincerely,**************Direct Knife Sales Response
04/05/2023
thank you and that is great to hear. we try hard to get things out quickly. we take care of people in the best way possible. If you ever need anything else just let us know.
Customer Review Rating
Average of 13 Customer Reviews
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