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ComplaintsforLittle Caesars Pizza
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Complaint Details
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Initial Complaint
08/13/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
My husband ordered pizza and drove clear across town to pick it up at the given time. He was told all orders were on hold because they got an order for 65 pizzas and it would be an hour. No apologies. We told them to cancel the order and was told to call a number to cancel it. Waited 25 on the phone for them to tell me they didn't have anyone to help me until Monday. I called back on Monday and was told someone would get back to me in 1-2 days and credit my credit card. I did not hear from anyone. An ad for them came up *********** and I commented about my experience and was told to give them the details through private message. I did that and they said that someone would get back to me. There has only been one phone that I missed, ******************************************** and I can't always answer my phone. No message was left. The charge is still on my credit card and I want this resolved. The time before we got pizza with barely any sauce or toppings, but decided to give it another try. Big mistake apparently. Receipt: Dear William *, Pickup Type: In-Store Store Information Order Information Address: Little Caesars Pizza ****************** ****** ************** Order Number: *** Store Order ID: ****** Customer Name: William * Account Number: ******************* ( **** ) Pickup Date Time: 08/06/2022 11:49 AM - 08/06/2022 11:54 AM Phone Number: **************** Date of Sale: 08/06/2022 11:28 AM www.littlecaesars.com Authorization Code: ****** Transaction Type: **** Sub Total: $***** Taxes: $**** Total: $***** Transaction Reference #*********
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.