ComplaintsforQuality Used Cars LLC
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Complaint Details
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Initial Complaint
08/19/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
PSA: Quality Used Cars and Mobile Detailing in Salina, KS on the corner of 9th and Crawford is the worst dealership ever. **** and his father are the shadiest, most lying and deceitful people I've ever met. I purchased a vehicle from them a few weeks ago. It blew up on me a day and a half later. It was not only a lemon, but come to find out they KNEW about it! **** himself admitted to me that he had jumped it off just to deliver it to me the day I purchased it. **** lied to me after I had taken the vehicle to my mechanic who had told me the turbo was bad and it had been recently replaced. **** said he was unaware of any issues with the turbo and repeated to me 3 times that neither he nor his mechanic had replaced it previously. After the vehicle blew up, his wife and father both told me during separate occasions that they had replaced the turbo before delivering the vehicle to me. The dealership did give me a different vehicle to drive. When I was given the loaner car, **** told me we could just trade it out for the previous vehicle at the same cost, just switch vehicles on the loan. So when I went into the dealership to finalize paperwork on this, they put me off and put me off and put me off. Now they have decided to NOT give me the vehicle they promised me PLUS they won't even let me pay extra for the car that I am now in love with. **** now says he never told me he would switch out the vehicles. He called me, said "prove it" and hung up on me. Very professional, childish, and makes him a liar. So now I HAVE to take back the vehicle they "SAY" is now fixed after being lied to consistently. ****** father told me "everything is new under the hood, you should be happy to take it". Why would I be happy to take back a car that everything was wrong with? Not only that, but it's ugly and I HATE it. The only reason I took it to begin with was because I had no other option for a vehicle at that time.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.