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Find a Location

APW Plumbing, Heating, & Cooling has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAPW Plumbing, Heating, & Cooling

    Residential Air Conditioning Contractors
    Multi Location Business

    At-a-glance

    Customer Reviews

    2.8/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    APW Plumbing, Heating, & Cooling has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      6222 Merriam Dr, Shawnee, KS 66203-3258
      BBB File Opened:
      10/3/2002
      Years in Business:
      22
      Business Started:
      6/1/2002
      Business Started Locally:
      6/1/2002
      Business Incorporated:
      6/1/2002
      Type of Entity:
      Corporation
      Alternate Business Name
      • Ameripure Water Co.
      Business Management
      • Dixie Williford, President
      • Keith Ford, COO
      Contact Information

      Principal

      • Dixie Williford, President

      Customer Contact

      • Dixie Williford, President
      Additional Contact Information

      Fax Numbers

      • (913) 307-0112
        Primary Fax

      Phone Numbers

      Customer Complaints

      7 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/02/2023

      Complaint Type:
      Billing Issues
      Status:
      Unanswered
      Problems with a finance company called ******* ******* and their service with APW heating and cooling. APW merged with *** ******* *** *******. I was financed $6000 for 2 mini splits. Now one is not working and the new merged company *** says they were no good, cheap and not what I needed them for. I still owe $3000 on this bill and no one is willing to resolve the issue.

      Customer Reviews

      5 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Deborah E

      1 star

      09/26/2022

      My home warranty sent them out for a water heater. Soon as the guy enters my house he talks about code. Mind you I've been on th8s house 3 years, and it was inspectioned prior to the purchase. This guy. talked about water pressure, hard water, water expansion tanks. The issue they sent me a bill first, before sending it to the warranty company. Once I get a notice from home warranty saying the heater and installation is approved. APW calls to say you need to pay the $1362.80 first. (The bill/Quote ) I've contacted other license plumbers and the are surprised at what they are trying to get me for. One licensed plumber has offered to do what is needed for $600.00. I looked up all the things needed myself it comes to less than $300.00 APW is a rip off upcharging over 400% for parts,and now won't even call me back.

      APW Plumbing, Heating, & Cooling Response

      09/27/2022

      The customer was made aware of the fact that the tech made a mistake and included a part that was not needed. A bill and a quote are not the same. A bill means you owe money. We sent a quote.The customer also DID get a phone call back from the Manager on 9/26 in the am. We have been in contact.

      Local BBB

      BBB of Midwest Plains

      BBB Reports On

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