Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Luxe KC Design and Build LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforLuxe KC Design and Build LLC

    General Contractor
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Luxe KC Design and Build LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      335 S Broadway Ave, Sterling, KS 67579
      BBB File Opened:
      4/17/2024
      Years in Business:
      4
      Business Started:
      9/29/2019
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Luxe Design + Build
      Business Management
      • Brandon Winn, Owner
      Contact Information

      Principal

      • Brandon Winn, Owner

      Customer Contact

      • Brandon Winn, Owner

      Industry Tip

      BBB Tip: Hire a reliable and trustworthy contractor

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/18/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      The owner of Luxe Design + Build, ******* ***** was the general contractor that I hired to build my house at *** ******* **** Lane in Sterling, KS. I had made my last payment to him and received a statement dated 12/27/2023 that showed everything was paid in full. On the billing statement, there was a line item that indicated there was a 10% hold-back for $1,560 until punch items were completed. I was never presented with a punch list and the remaining work on the project was never completed. On the project completion list of charges there was nothing listed about a hold-back charge and all work that was performed was paid. On April 4, 2024, workers showed up to do some touch-up painting, unannounced, and without my knowledge, they touched up some spots but the paint clearly did not match and now I will have to repaint what they painted without permission. On April 9th, I again informed ******* that his services were no longer needed and neither he nor his crew were to return to my property. On April 12, 2024, I received a bill for $1,834.72 and was told that the amount increased due to the $50 late fee. On April 14th I was presented with a bill for $1,934.72 and was told the increase was included a 2nd late fee. I have attempted to explain to ******* Winn that these charges are not fair because I was never given a final punch list of the items to be completed and several items still needed to be completed on the house. ******* insists that I now owe him $1,934 and the amount will increase $50 per day for work that was never completed.
      Read More

      Customer Reviews

      0 Customer Reviews

      What do you think? Be the first to review!

      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB of Midwest Plains

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.