Business ProfileforDarrell's Service

I took my 2012 ********************* van to his place of business. I started having trouble with it starting in late December. After some other possible things were fixed, it still wasn't working. He ran a check on it (charged a fee) and said it was a defective Totally Integrated Power Module (TIPM). At that time, it was virtually impossible to find one that was new, rebuilt, or used. He found a used one for $***-$***, which had to be shipped. He had my van for over a week, at which time I had to lease a vehicle (cost over $***). When I picked up the van, the charge was $********. Drove it home, and next morning it would not start again - new battery was drained. I took it back to him; he refused to do anything about it ***********************************. I immediately took it to the ******** dealership, who verified that the replaced TIPM was also defective. It was fixed by replacing it and bypassing the fuel pump relay, which was draining the battery. Charge was $*** with two-year warranty on parts and warranty.Three employees there told me that he should not have charged for programming the module, as once done, it does not have to be again. $*** charge plus labor. I contacted credit card company with a protest for $*** on the bill, and just received notification that they had dismissed it, so I would have to pay the $***. He did something he did not need to do, and I believe he knew very well it didn't have to be done. I researched it on the Internet as well as the verification from the ******** employees. His bill had a statement that he guaranteed his work for two years or 24,000 miles, whichever came first. He did not abide by that, and his attitude was not one that any businessperson should have. His charges were excessive. I will provide copy of bill if necessary. I don't have a way to download but I can fax or e-mail. I also will try to get a statement from the ******** dealership.