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Find a Location

Brian's Total Home, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforBrian's Total Home, LLC

    Construction Services

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    This company provides residential construction and remodeling services including kitchen, bathroom and basement remodels, carpentry, tile installation and hardwood flooring installation and refinishing. They also offer services for painting, sun rooms, decks and replacement windows.

    Business Details

    Location of This Business
    5505 SW Drury Ln, Topeka, KS 66604-2249
    BBB File Opened:
    1/24/2017
    Years in Business:
    11
    Business Started:
    6/27/2013
    Business Incorporated:
    6/27/2013
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    8:00 AM - 6:00 PM
    T:
    8:00 AM - 6:00 PM
    W:
    8:00 AM - 6:00 PM
    Th:
    8:00 AM - 6:00 PM
    F:
    8:00 AM - 6:00 PM
    Sa:
    8:00 AM - 6:00 PM
    Business Management
    • Mr. Brian J. Huffstutler, Owner
    Contact Information

    Principal

    • Mr. Brian J. Huffstutler, Owner

    Customer Contact

    • Mr. Brian J. Huffstutler, Owner

    Industry Tip

    BBB Tip: Hiring construction and remodeling services you can trust

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/27/2023

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    Complaint Details Unavailable

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Russell S

    2 stars

    10/05/2023

    We used Brian exclusively on 6 houses. Here's our last experience. Job never finished. *Underside of deck not finished/deck wobbles. Guttering system never finished under deck. Had abt 4 excuses why they couldn't finish it. *One spot on sunroom roof I can put my fingers under it. On peak of the sunroom- 3 different pieces of capping was used. 1 to tie in the other 2 like a bridge. That bridge sticks way up high where water can get under it. Both a leak hazard. *Gutters on house and garage never done. Hired someone else to finish=$1700. * After I complained for months & got sick-Brian said he would tie an open gas pipe into a vent pipe & even stood there with pipes to do it. Smell never went away. Hired plumber to come get sewer smell out of my house. The open sewer pipe ended up being behind shower & plumbers said they couldn't get to it. Have to rip out a new Onyx shower to get to it. Plumber said Brian didn't tie in a vent, you can't get to it & we don't see it. We now have sewer smell constant in house. So add new shower & plumber on top of cost. *Electrical. Have to hire electrician to fix lights that worked for a month & stopped. New garage door opener stopped working *Paint on new wood burning stove. *Had to hire someone to finish driveway *Cabinetry was painted by them but paint's peeling/chipping off. Have to repaint (orig. paint doesn't stick so repainting wouldn't work) or replace. *Charged twice for the garage roof. I paid roofer directly & it wasn't taken off the bill. Brian won't call back. Total of $4500 *Overall I lost about 11k+. The Plus because of unknown cost of new shower, electrical, future plumbing bill, cabinetry, sunroom roof. Also everything they would've left undone had I not done a walkthrough. Page full of items inc. wonky molding, unfinished items. Also said job would be complete in 10 wks, took 10+ mo's. Worked abt 4 hrs avg/day. Took off wks at a time. Always sick. Always an excuse why he wasn't showing up.

    Local BBB

    BBB of Midwest Plains

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