Business ProfileforGreatLife Golf and Fitness

I went to the GreatPlay Topeka location (approx. January 28th) to attend a party and I requested to try out a subscription for a month or two. The employee said okay and gave me a form. They told me that the form was "Just to charge my card". No mention of a 12 month contract, so I took the employee's word as it was only to authorize the payment that I was about to give them for the month listed on the form. The contract lists on the first page that the contract runs through March 31st 20__. The year is left blank, so I presume it means the current year, since that is just a couple months after the signature date like we discussed. I decide in March that the location is not a good fit. There was mildew in the locker room that you can see and smell. They just had a fan blowing on the standing water on the floor? Broken machines with signs dated in February... I'm told they are still broken and it is almost July... I went to a location to request cancellation and no form was given to me, then said to call or go online. I call the office several times to request closure and no one ever called me back. After two weeks or more of not getting a reaponse, I request closure on their website on April 15th. I received a cancelation notification on April 16th stating my contract will end March 31st of 2025. I emailed back and called at least 6 times over several weeks. **** at GreatLife Corporate office never responded to me until I reported the recurring charges to my bank. He called me today June 27th to tell me that I should have read my contract and it doesn't matter that the employee told me that it was just permission to charge my card and not a 12 month contract! They lie to you, then blame you for trusting their word in order to take your money! I will not pay for services to a company that lies to customers about paperwork for access to a filthy building that could put your health at risk. Make right by your mistakes before no one trusts your brand anymore.