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Find a Location

Emergency Animal Clinic of Topeka has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforEmergency Animal Clinic of Topeka

    Veterinarian
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Emergency Animal Clinic of Topeka has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      5501 SW 29th St STE 3, Topeka, KS 66614-2479
      BBB File Opened:
      1/1/2000
      Years in Business:
      25
      Business Started:
      9/1/1999
      Business Incorporated:
      7/28/1999
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Veterinary Emergency Associate, LLC
      Contact Information

      Principal

      • Dr. Shirley Brown

      Customer Contact

      • Dr. Shirley Brown
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Choosing a veterinarian for your pet

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/06/2023

      Complaint Type:
      Billing Issues
      Status:
      Answered
      I paid ******** I was told my dog was in way worse condition then he was and I was not aloud to see him to make any decisions for myself. I felt pressured and taken advantage of to leave my dog with them over night unnecessarily. I got a very different report from my vet and hour and half later. I want ****** refunded to me. On March 16th 2023 I took my dog to the Emergency Animal Clinic because he collapsed after being out in the snow. About twenty minutes of Jake being inside, they call me and tell me he is doing really poorly and really struggling to breathe. They are going to put in a catheter to administer meds and fluids, which they never used. They send someone out to my car and present me with a ******* bill for service. I ask to see my dog and told if they bring him out it is a refusal of service. The vet over the phone is telling me how bad Jake is and he needs to stay in the clinic. They call and wake me up at midnight and ask me for a verbal DNR if he codes. I am now even more stressed and again ask to see my dog and was refused again. When I arrive to pick him up the next morning they bring him out to me and he is in the same condition he has been in for the past eight months. No where close to the condition they led me to believe he was in. They left the catheter in his leg, which by the way they never used to give Jake any meds or fluids. I had to pay my vet to turn around and remove it! I feel mislead and taken advantage by them over stating Jake’s condition and being forced to make decisions about his care without being able to see him.
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      Customer Reviews

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