Business ProfileforYost Auto Service, Inc.

I called about a starter replacement on November 6, 2023. Told them my starter went out, described what was happening and the gentleman agreed it sounded like the starter. I asked for a quote and he said $400.00 after taxes and that it would take around a couple hours. I agreed and had my car towed there later that day. Upon arrival I was told that if they didn't do a diagnostic test and that was not the problem I would still have to pay for the repair. I agreed to the diagnostic testing at $127.00 per hour. So now I have agreed to roughly $500.00 another gentleman called me and told me they were having trouble finding the correct starter. Eventually they got one the next day, and said it would now be $631.00 for the repair. I expressed my unhappiness at the cost but agreed as I need my car in order to work, and since I was already so far into the cost that I couldn't afford to tow it somewhere else and pay them to do what Yost had already done. I had previously got a quote from a dealership for $778.30 with original equipment part but couldn't afford that so went to Yost after getting their quote. So by this time they have had my car an entire day as it is now 5:00 pm on Tuesday. I go to pick up car on Wednesday, and total bill is $743.55 I spoke to manager several times and they say they gave me a $100.00 discount but bill is still $743.55 The manager said he spoke with owner and there is nothing more they can do and that I could have told them no and taken my car elsewhere and they would only have charged me the diagnostic fee but they didn't tell me that till after I had the work done and asked to speak to manager or owner. My printed invoice has the wrong car listed on it though they say it just didn't update the information in their system till after was printed. So my original quote of $400.00 after taxes went up to $743.55 that is an increase of $344.00. I feel they cheated me and took advantage of a single working woman.