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Find a Location

MMA Corporation dba IHOP 5319 has 1 locations, listed below.

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    Business ProfileforMMA Corporation dba IHOP 5319

    Breakfast

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    our company is based on selling pancakes but we also serve the usual breakfast item as well which includes waffles french toast and simple egg breakfast. We also have a lunch and dinner menu soup's and salad's.

    Business Details

    Location of This Business
    515 S Ridge Cir, Wichita, KS 67209-2233
    BBB File Opened:
    4/20/2009
    Years in Business:
    25
    Business Started:
    1/1/1999
    Type of Entity:
    Corporation
    Contact Information

    Principal

    • Kim Billings, Asst. Manager

    Customer Contact

    • Kim Billings, Asst. Manager

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/27/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Unanswered
    On Jan 14, 2023 around 5:20 am I went into IHOP and ordered breakfast. I ordered a breakfast sampler and a side of potatoes, which came up to $*****. I paid using gift cards. The first gift card, I show on my records that I should have had enough on the one gift card to cover the balance, but I was told there was only $****. Card number one #****************************** So, I didn't say anything, but I show from my balance that I kept should have been $*****. So card one left a balance of $*****. So, paid it with a second gift card. Card number two #*******************. Which I should had a balance left on my card of $*****. When I get home and check the balance, because I was leery about gift #1's balance not showing right, then gift card #2 tells me I have $****. Fraudulent practice if employee's are stealing money from the customer and its a scam if other customer are affected. So, on gift card #2 I was charged $***** twice. The only receipts I seen come out of their register is the two I signed for $**** and $***** to equal $*****. Both gift cards started with $**. I did file a complaint and spoke with several individuals. Then on Jan 18, 2023 Mickey called and left a voicemail message. Stating the would be sending me a new gift in the mail within one to two days. Which she let me know she had my address by stating it in the message. I have waited on her solution but as of Jan 27, 2023 I haven't received anything. Seeking what was stolen from me $*****. That was my money. Also, if this is a scam that IHOP is doing to people, I shared that maybe I should share this with new station to make the public aware. Because the bad part of this people trust an organization to do the right thing, and one would not check the balance on the gift card. But when they go to use it like card #1 their balance is not what it should be, $***** which I have no records or can prove it because several months had went by before I decided to use it again. Second card #

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Moto T

    5 stars

    01/15/2024

    Ihop had little problems bringing 2 food on time , but when we told Mr Chis from 2 nd shift IHOP at Ridge and Kellogg Wichita KslS , he got us food delivered super fast and take care of us with great care &professional matter. Thank you Mr Chris Taking care of us with great professional care sir ??. You Rock

    Local BBB

    BBB of Midwest Plains

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