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ComplaintsforA & B Construction and Remodeling, LLC
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/25/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I made a mistake in that with the promise that company would finish job to our satisfaction, I paid the company for a finished job. Job was bid 5/17/22 and to this day job has not been completed. The man that bid the job lives across the street and we see him several times a week. I plan to put a sign in front yard telling people to check workmanship on our house before they employ this company. Job looks good from street but a close look at work done they may look for a better company to put vinal siding on their home.Business response
11/28/2022
Business Response /* (1000, 5, 2022/09/26) */ Contact Name and Title: Austin Contact Phone: ********** Contact Email: ************************* Per contract all change orders must be paid in full or the contract is breached.i can't control the manufacturer raising the cost after the original estimate was signed.neither did I intend on my metal break getting stolen. Iv got it scheduled with another company to take care of the issues but once again can't control when they are able to get to it. I'll gladly fix any issues if they are brought to my attention as I did when I was given a punch list. Since then Iv had no contact with the homeowners. Consumer Response /* (3000, 7, 2022/09/27) */ (The consumer indicated he/she DID NOT accept the response from the business.) Can't trust Austin's word. Austin told us that He did not have a break but barrowed one from a friend. He has handled the job as something that was not important enough to finish in a timely manner. I know the weather was hot and did not press him to work in the heat. We just want the job finished with the work done in a manner that we can be proud of. As it stands we do not want our friends to see what a sloppy job that has been done. Business Response /* (4000, 13, 2022/10/20) */ I apologize for the delay but I am still waiting on a metal break. I believe I can get this done by the end of next week for them.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.