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ComplaintsforAssociates In Family Dentistry
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/23/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I went to get my teeth looked at cause I had a infection the dentist was trying to pull it but I told him I can't open my mouth it too sore his assistant said you need to give her some anti biotic cause I had to much infection he still pulled my tooth an ripped my gums he was **** **** it has been a week an my mouth is still sore plus he knocked my cap out place an it's just very unprofessional an they have dogs in there an that's unsanitaryBusiness response
02/22/2023
This patient was seen in our office regarding tooth #1 and we were aware of the abscess. She was prescribed antibiotics and scheduled back for treatment. Patient returned on 8/31/22 and tooth was extracted. We were not informed during or after the visit of an issues of a cap coming off. X-rays we have on file does not show any caps or crowns present. Our office dogs are locked up in their rooms and only allowed to come out when they leave at the end of the day. They are a great asset to our office for very nervous patient and are there for patient visits as request.
See Attachment/File: ******
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.