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ComplaintsforVia Christi St Joseph Hospital
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Complaint Details
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Initial Complaint
09/19/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I was recently for the Via Christi Charity program 100% through February 2024. I wish to submit account ************** for consideration. When reaching to both local # at Via Christi or opting to speak to someone in the charity dept no one can help me. Please resolve.Business response
10/12/2023
This patient was approved for 100% charity on 8/23/2023. He did have an outstanding balance. As of today, 10/12/2023 we have requested approval for charity coverage for the patient for the outstanding balance. It may take up to 30 days for the process.Customer response
11/14/2023
I am what you are making reference. Who paid my bill?
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.