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ComplaintsforGore Oil Co
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/29/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
It came to my attention that Gore Oil improperly took over a mineral rights deed belonging to me. Essentially they failed to research the deed and our deed was skipped over. It was signed over to them from the previous deeded owner and our deed skipped over. I provided them with clear documentation of this error and have sought resolution since October with them and I am this point being ignored. I have email documentation of many attempts. They had active wells during this period on the land and have with held commissions from us and had no rights to have been doing so. It is clear their landmen did not do a deed search as it mine was clearly easily found at the courthouse. They are ignoring this purposefully in my opinion. I feel strongly they do so because they know to fight an oil company would cost us more than it is worth. So, I feel they are strongarming us. Attached is my deed and their deed showing the invalid transfer from the previous owners alleged POA. CLEARLY our deed was skipped over and the issue is now blatantly being ignored.Business response
02/17/2023
Left a message with Sandra and waiting on a response to let her know what we have found in our files.Customer response
02/23/2023
(The consumer indicated he/she DID NOT accept the response from the business.)
I spoke to Ashley at Gore. There has been no progress since I originally brought this to their attention. Ashley originally reviewed my documents then said the legal has to look at it. That has still not been done. Again, it is clear that the person who signed rights to them had no authority to do so - she no longer held the mineral deed or any other rights to the described property and have paperwork showing that. The only argument they are giving seems irrelevant which is they paid for the rights. That was their mistake as they failed to check the ownership before entering into their agreement with the previous owner of the rights. They also have still failed to clarify how much oil has been produced there during the period and there is a discrepancy on if the well is still active. That email inquiry has been ignored so far as well.Business response
02/27/2023
Ms. ****** contacted me after the BBB sent her a message that I tried to reach her with no response. I explained I found several deeds on the ******** public records and they match what Gore Oil has in the files for the purchase of the Mineral and Royalty interests. The POA signed is Jo ****** for her mother Bessie ******** ********. Ms. ****** claims this is an invalid POA but no records substantiating this claim have been provided to Gore Oil Company. The State of ******** and *********** Resources signed off on recognizing the sale of these rights when payment was made to the POA for Ms. ********. These documents are under the review of an attorney and any further correspondence is requested by Mr. Robb ******.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.