Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Loans

Net Pay Advance, Inc.

Reviews

Customer Review Ratings

1/5 stars

Average of 10 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromTamara H

    Date: 10/31/2024

    1 star

    Tamara H

    Date: 10/31/2024

    I didn't expect to get approved for a line of credit of $1500 as they don't do credit checks that's where they seem to scam you and you're paying more than you actually can afford if I could give a zero I would.

    Net Pay Advance, Inc.

    Date: 11/05/2024

    All consumers are welcome to apply for our financial products and we take great care in conducting a thorough underwriting process for each application. While we strive to provide access to credit for all eligible consumers, we want to assure you that all applications are carefully evaluated based on our established criteria. A line of credit is a flexible borrowing option that allows access to funds up to a predetermined limit. With a line of credit, borrowers only pay interest on the amount borrowed, not the total credit limit. Borrowers are required to make minimum payments; however, we encourage borrowers to pay more than the minimum to reduce the outstanding balance and avoid interest charges. As the borrowed amount is repaid, credit becomes available again for future use. The flexibility of a line of credit makes it particularly useful for managing cash flow or covering unexpected expenses. It is important to note that being approved for a line of credit does not obligate the borrower to draw the full amount of credit granted. As a licensed lender, Netpayadvance.com is committed to complying with all applicable laws and regulations in our lending practices. We adhere to responsible lending standards to ensure that our customers are treated fairly and transparently. Netpayadvance.com works with customers who may be experiencing difficulties in making required minimum payment amounts and our Customer Service Team is here to assist in discussing payment arrangements or exploring options that can help alleviate any financial strain.
  • Review fromDavid G

    Date: 09/14/2024

    1 star
    I got a letter saying I owe $1687.30 for a loan from Net Pay Advance , and I’ve never taken a loan out from them in my life , I hadn’t heard of them until that letter so I called and they said someone would call me back about it but nobody has contacted me. I guess they figured it out .
  • Review fromShawn T

    Date: 08/06/2024

    1 star
    Someone took out a loan in my name at this company. Total fraud!!! I received a letter saying I was past due. So strange. How did they send a letter in the mail saying I owe money yet they never contacted me previously to verify anything! I don't understand how a company loans $3,000 without verification from me.
  • Review fromJennifer N

    Date: 08/01/2024

    1 star
    I took out a 450 loan from them. My payment was 66.00 I got a advance from them. Which raised my payment , I got no notification from them. They said i was approved for 800. So the payment amount should of been based off that amount. I never recieved any communication or recieved documents for me to sign to agree to a a high ACH Authorization. I got a 100 advance, on the very same day within minutes, they took the entire 100 advance for that payment, increased again. I can't even get a advance they continue to raise the payments. I never even had access to the last one . They attempt to withdraw money every single day. I recently fell on hard times, been in hospital, for 9 days. I reached out explaining that I had no assets. 6.00 to my name and no income. Asked for them in goodwill to forgive this debt as I have no way to pay it. They turned around and made another attempt to withdraw money and said that they are sending it to collections. Even when I make a payment, the next attempt they make to take money is higher. I agreed to 66.00 a month payment. I will be revoking the ach Authorization. I have no income, as I am fighting severe diverticulitis. Their response to it, we are sending you to collections.. well ok. If you need my last 6.00 that badly
  • Review fromShawn T

    Date: 07/31/2024

    1 star
    I received a notice that I owed money and that the payment was past due but I had NEVER gotten a loan with them. Ever. I'm still waiting to hear back from them regarding this fraudulent loan. It's crazy that this company does not verify the identity of an individual before giving them a loan.
  • Review fromJOHN PAUL C

    Date: 07/24/2024

    1 star
    I never requested for 255 just only a 100 but their website refuse to accept my payment even tho my information is correct. Horrible.
  • Review fromSamantha B

    Date: 02/07/2024

    1 star
    Tried paying my loan back multiple times. And it comes back invalid signature everytime. They are saying it's my card and account. There is nothing wrong with either as I use them daily. This place is a fraud
  • Review fromSharon S.

    Date: 01/30/2024

    1 star

    Sharon S.

    Date: 01/30/2024

    I failed to read my entire contract with NetPayAdvance; I borrowed $300.00 in November of 2023; had I not called and asked how much MORE, I'd have to pay, they were SET TO DRAW A TOTAL AMOUNT OF $984.00, over a six-month period!!! I wish that I could give them a ZERO, instead of one star; this company REALLY makes me wonder,?? if they haven't PAID unknown actors, for "glowing" reviews!!!!!!

    Net Pay Advance, Inc.

    Date: 01/31/2024

    Hello Sharon, thank you for leaving your feedback across all our review platforms, we understand that you're upset with the terms of your loan agreement. We acknowledge that our product is expensive due to the nature of providing quick loans that require no collateral, no credit check and work with the customer on repayments. We do encourage visitors to consider less expensive forms of borrowing in the future if that option is available to them. Our reviews are legitimate as we have many customers that are happy with the service that we provide when they have limited credit options for unexpected expenses. Wishing you the best in the future.
  • Review fromGinger D

    Date: 01/04/2024

    1 star
    WOW. I have good credit and needed a $300 one-week loan. They refused to tell me why I was turned down except that it was an algorithm. What? It appears to be discrimination as the company will not say why. Yes, I am female. Yes, I am older. Yes, I have a history of paying my bills. Yes, I have asked for a more in-depth reason as to why I was turned down. I kept being told it was an algorithm.
  • Review fromEbrahim S

    Date: 09/20/2023

    1 star
    Fraud company they sent me a fraudulent letter saying I owe them $100 in loan repayments. I’ve never heard of the company before so how could I have applied for a loan? It’s because they made it up based on data they bought from internet service providers. Please shut down these scammers. Never pay them a dime. They blame it on identity theft but their employees are the thieves!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.