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Find a Location

PETRA Management has 1 locations, listed below.

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    Business ProfileforPETRA Management

    Property Management

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    251 S Whittier Rd STE C, Wichita, KS 67207-1051
    BBB File Opened:
    7/27/2022
    Business Incorporated:
    3/16/2016
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Petra Wichita, LLC
    Business Management
    • Mr. Noah Swank, CEO
    Contact Information

    Principal

    • Mr. Noah Swank, CEO

    Customer Contact

    • Mr. Noah Swank, CEO

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/29/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I moved into the apartment before Petra was the management team and I had made a lease with the owner and paid them almost a thousand dollars for November and December of 2023 and Petra took over in late November or December and in Jan I get a 3 day notice saying I owe over a thousand dollars and I ask them why and they said they were looking into it and later in a January they told me it's because I didn't pay November and December which I did I have receipts and I showed them to them so they put that in my account and took off the late fees for them months but left the late fee for January which was there fault because they didn't get my issue resolved in time for me to pay January rent and then by that time I owed February rent so I asked to be put on a payment plan I told them I got paid every two weeks they didn't listen and told me I had to make weekly payments so I tried again told them I don't get paid for two weeks and at almost the end of February they fixed it to where I have a payment every two weeks and I am still being charged late fees which he said would stop once payment plan was activated and then when I asked him about it he said no he didn't say that he called me a liar. Then the first guy leaves the office and a new person comes in and I had a payment due the 19 of February but before I had a chance to pay it they gave me another 3 day notice then I was upset and went in there because they don't answer the phone and asked why I got this notice when I am on a payment plan and she was very rude and said well because u didn't pay your rent and I said well it would've been paid in January of the other guy didn't mess it up and she yelled at me and told me to get out. And now I'm not allowed in the office she just keeps being rude and disrespectful and she informed me that they are giving a eviction on Monday. And I was trying to get help with rent through a church so it didn't happen and she didn't even answer to them and was rude today to me and now she answered the phone but when I went in there she yelled at me again and said to leave I am not allowed in the office no more but I am a resident.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB of Midwest Plains

    BBB Reports On

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