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ComplaintsforTaylormade Roofing and Exteriors
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Complaint Details
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Initial Complaint
07/07/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
My ******* mom is still waiting to get the ceiling painted from an area that is discolored from a water leak because of a problem with a replaced roof from this company. This should have been done by March or this year.Business response
08/01/2022
Business Response /* (1000, 14, 2022/07/18) */ The Contract for this job was with June ******* not her daughter Kris *******. The customer June ******* was unaware of her daughters doing with this complaint. June the customer is 100 percent happy with everything taylormade has completed on here property. The water stain on the ceiling was do to Masonary issue on the chimney not the roof taylormade replaced on October of 2019. Additional taylormade sealed the masonary leak at no charge to the customer and repair the water stain at no charge to the customer. But which were done to June ******* satisfaction. Thanks Michael **** TaylorMade exteriors ************ Consumer Response /* (2000, 17, 2022/07/19) */ Right after BBB contacted the business they called. They came and looked at the painting needs the following Monday and performed the work Tuesday. Thank you for working with us on to get this resolved.
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Contact Information
Business hours
Today,8:00 AM - 6:00 PM
MMonday | 8:00 AM - 6:00 PM |
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TTuesday | 8:00 AM - 6:00 PM |
WWednesday | 8:00 AM - 6:00 PM |
ThThursday | 8:00 AM - 6:00 PM |
FFriday | 8:00 AM - 6:00 PM |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.