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Find a Location

General Auto Sales has 1 locations, listed below.

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    Business ProfileforGeneral Auto Sales

    Used Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    6405 S Broadway Ave, Wichita, KS 67216-3753
    BBB File Opened:
    5/25/2021
    Contact Information

    Customer Contact

    • Owner/Manager

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/05/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On January 25 2024 I purchased a used vehicle from General Auto Sales. I was told that even though the solenoid was misfiring, the vehicle would still function. I drove it home, didn't have any problems. The next morning, I go to complete some errands and the check engine light comes on. The mechanic said the solenoid misfiring would cause the light to come on, the car should still work. I drove the car later that night with my family to go pick up some dinner across town. As we were coming back home the transmission temp light comes on. We park the car let it cool down, drive it back home. Due to it being the weekend we had to wait until Monday January 29 to take it back to the car lot to inform them of what was going on. They said I had a split radiator hose and failed thermostat. The owner, ***** ****** said they would order the new parts and repair my car at no charge. I asked if I would be able to drive to the Dillons down the street from my house, and was told yes by the mechanic. Tuesday, January 30 I was on my way back from the store and my transmission went into limp mode. I cannot drive the car over 20 miles per hour. Wednesday January 31, the mechanic said he would come to my house and look at the car. He did not show up on Wednesday. He called me February 1, saying he would follow me to the shop for my car to be worked on. I still do not have a working vehicle. I feel as though I have been misled as to the problems with the vehicle. I keep being told that once the radiator hose and thermostat are fixed then the car will work.

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Runyerera R

    1 star

    04/10/2024

    I bought the car from the owner and he was supposed to fix it and every time we made appointments it was fake ones and he keeps avoiding me and won’t fix the car

    Local BBB

    BBB of Midwest Plains

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