ComplaintsforTap That Sports
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Complaint Details
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Initial Complaint
04/09/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Went to play some games this evening at Tap that sports in Cannonsburg/Ashland and the manager was hovering the entire time. We informed him one of the clubs was severely damaged before starting and he said “not to worry about it. It happens all the time” and that he had lots of extras. When we hit the ball with it it finished the break and instead of hiding it we told them. They then proceeded to try to charge us $150 for a club that wasn’t that much but ended up only charging us $90. The staff was chuckling and mocking us the whole time. It was very unprofessional. Charging for anything they can find and overcharging seems to be the theme of this place so if you go beware. Attached is several reviews of something similar.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.