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          Find a Location

          Planet Fitness has 7 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Planet Fitness

              225A Kentucky Home Square Bardstown, KY 40004

            • Planet Fitness

              7450 Jefferson Blvd. Louisville, KY 40219

            • Planet Fitness

              516 E. Lewis & Clark Blvd. Clarksville, IN 47129

            • Planet Fitness

              3650 South Hurstbourne Parkway Louisville, KY 40299

            • Planet Fitness

              1111 North Dixie Highway 317 Elizabethtown, KY 42701

            Business ProfilePlanet Fitness

            Fitness Center
            Multi Location Business

            Contact Information

            225A Kentucky Home Square

            Bardstown, KY 40004

            Visit Website
            (502) 964-7555

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            20 complaints closed in last 3 years

            7 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 12

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Planet Fitness has 7 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Planet Fitness

                225A Kentucky Home Square Bardstown, KY 40004

              • Planet Fitness

                7450 Jefferson Blvd. Louisville, KY 40219

              • Planet Fitness

                516 E. Lewis & Clark Blvd. Clarksville, IN 47129

              • Planet Fitness

                3650 South Hurstbourne Parkway Louisville, KY 40299

              • Planet Fitness

                1111 North Dixie Highway 317 Elizabethtown, KY 42701

              Location of This Business
              225A Kentucky Home Square, Bardstown, KY 40004
              BBB File Opened:
              7/6/2012
              Years in Business:
              12
              Business Started:
              1/16/2012
              Business Incorporated:
              7/26/2011
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • PF Louisville
              Business Management
              • Mr. Rick Kueber, CEO
              • Katheryn Wright, Associate Director of Client Services
              • Paige Merciers
              Contact Information

              Principal

              • Mr. Rick Kueber, CEO
              • Paige Merciers

              Customer Contact

              • Paige Merciers
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Need to get in shape? BBB has tips for joining a gym

              Customer Complaints

              20 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/30/2024

              Complaint Type:
              Product Issues
              Status:
              Answered
              My son ***** ***** had an account with Planet Fitness. I authorized for him to make a one month payment almost 2 years ago. I received a new debit card from my bank in June 2024, which Planet fitness did not have on file. Planet fitness was not provided with my new card number. I called planet fitness, Dixie PRP location on 7/29 2024. I was told by a representative by the name of ***** that someone brought my card to the facility on 07/18/2024, and swiped my card to take a payment, and updated my card for future payments. I know this is untrue. I have one card, which was in my possession. *****, nor anyone else has been to planet fitness in months. I don't know how Planet fitness illegally obtained my bank card information, but I feel there is something fraudulent going on. **** was adamant about someone coming in, when again, I know this to be untrue. I am requesting a refund of the two most recent charges in the amount of $26.55 each and a stop from all future charges being made to my account.
              Read More
              Read 19 More Complaints

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Crystal G

              05/21/2024

              I have went into my club home local office and cancelled my membership over a year ago and paid the fees to go with it. And they are still taking money out of my account. I also went back to the club at beginning of the year to let them know they are taking money out of my account and they show my membership is cancelled. Rep stated they will have some call me and never did. There is no reason for them to still be taking money out of account especially when when they see it has been cancelled.

              Local BBB

              BBB serving Greater Kentucky and South Central Indiana

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