ComplaintsforAmeristop Food Mart
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Complaint Details
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Initial Complaint
09/09/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
The owner of the AmeriStop store in ******** thinks he can charge whatever he wants for tax and prices when you go in. I get prices on things go up but not in a day and he tried to charge my friend $3.50 for tax!!! they’re not allowed to change the amount of tax they charge are they? Because on a six dollar pack of cigarettes, 6% is definitely not 350.Business response
09/15/2023
Hi ,
we're sorry about previous experience you receieved from us. if you can provied a receipt or exact day and time of this incident we can serve you better.
also our POS system does not allow us to change % of tax it's been set in system at state minium tax, which is 6%.
what I heard from our employees what may had happened is when you bought cigrratte(s) there may be other item you bought in transaction which may not be uploaded in our system and that particular item rang up as TAXABLE GROCERY on reciept.
please feel free to reach me at ###-###-#### on my cell phone for more additional information.
Kind Regards
Narendra K**** ******
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.