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            Business ProfileParrish Auto Parts

            New Auto Parts

            Contact Information

            2151 River St

            Bowling Green, KY 42101-7113

            (270) 842-9451

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 23

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            2151 River St, Bowling Green, KY 42101-7113
            BBB File Opened:
            5/16/2003
            Years in Business:
            23
            Business Started:
            2/1/2001
            Type of Entity:
            Corporation
            Business Management
            • Ms. Joy Hanks, President
            • Mr. Eddie Hanks, Manager
            Contact Information

            Principal

            • Ms. Joy Hanks, President

            Customer Contact

            • Ms. Joy Hanks, President
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/16/2022

            Complaint Type:
            Product Issues
            Status:
            Answered
            1/4/22 and 1/18/22 purchased a motor and core. States that we had 30 days to return if it didn’t work which is also stated on the receipt. Contacted ******* on 1/25/22 to notify that the motor would not work and we wanted to return it. Stated that motor would need to be placed on vehicle because it will work despite condition of motor. Proceeded to put motor in vehicle and it did not work as the mechanic had stated. This was an additional cost to us for the extra work and when ******* was contacted again he stated that all but 25% could be refunded. When trying to return the motor on 2/15 he stated that the motor was not the one that he gave us and that the 30 day timeframe had expired. We made contact by phone and email on 1/25/22 within the 20 day timeframe and due to ******* staying that he has to contact other people and would get back with us the timeframe has lapsed but contact had already been made. 4700 total was paid for a motor and core that we could not exchange.
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            Customer Reviews

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            Local BBB

            BBB serving Greater Kentucky and South Central Indiana

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