ComplaintsforGreater Half, LLC
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Complaint Details
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Initial Complaint
06/13/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
This site keeps sending me spam text messages. I have changed my number to my profile. I have responded to the text to have them stop and nothing is working. I no longer wish to receive these harassing text messages from this company. This is nothing that I ever signed up for.Business response
08/01/2023
This complaint is for a different business. Greater Half has never sent any promotional messages to this customer, as he has never purchased from our company nor is he in our system to receive promotional materials.Customer response
08/01/2023
Complaint: ********
I am rejecting this response because:I am rejecting this response because: This is an outright lie by the company. I have the text messages. Received on on 4/21/2023. Received one on 5/11/2023. Received one on 5/18/2023. Received on 0n 5/26/2023. Received one on 5/30/2023. Everyone of those text messages have a link that send me to the *************** website.
If this company isn't sending these text messages, then they have someone sending these harassing text messages to me. Don't let a company just lie and say they haven't done it simply because they have money. I can provide this text messages if proof is needed. If the company isn't going to own up to it hear, I'll start contacting the attorney generals offices, the FTC and whatever other agencies and organizations that I need to contact to get this CORRECTLY reported and to get them to STOP sending messages.
Thanks for understanding.
Sincerely,
***** ********Business response
08/03/2023
We have no records that indicate this customer has ever received promotional messages from our company, nor has a purchase been made from Greater Half. Unless an alternate name/email/ or telephone number was used to create the account and place an order, this complaint is for a different company. If a customer ever has a data deletion request, we encourage them to email or call us directly as your information is always deleted directly after a request is made.Customer response
08/06/2023
Complaint: ********
I am rejecting this response because: I have the text messages on my phone that say the exact opposite of what this company is saying. I know this will be closed out, but I will file other complaints with other agencies and organizations so this company can address this issue they have caused.
Sincerely,
***** ********Initial Complaint
09/07/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I believe this company is scamming their customers and should be shut down. I ordered 3 shirts from them on 8/8/2022 and received a packing slip on 8/22/22 that listed all 3 shirts and said they were included in a this very small envelope and there was nothing in there, nor would they have fit. I contacted them and they said to wait a couple days. I waited a couple days and nothing arrived. I then contacted them again and they said they would rectify the situation and send me the three shirts again. It has been over 3 weeks and I have not received anything nor have I received a response email regarding this second situation. I believe this business is not a legit business and is scamming people.Initial Complaint
08/24/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I made a purchase on line for some shirts. It states orders will ship between 2 and 5 business days. It's been approximately 6 weeks now. Each time I email the company a generic response is generated and send back as the correspondence. Once I've gotten what I believed was a real person response but I'm not so sure of that since I've tried numerous times thereafter to only get the original generic response. (Too much to text), try it yourself and see. Anyway I've requested my order to be canceled and still no answer. I've tried calling as well. So I'd like confirmation from the company my order canceled and money refunded.Initial Complaint
08/17/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Order#********. Ordered a polo shirt about a week ago and they sent wrong one. I sent multiple emails and called twice with no answer. Finally made a post on Facebook and that got their attention. Received instant message that they where sorry and would send out original shirt ordered. They also said they would send email with return label but that never happened. This happened twice. They don't return calls or emails. Only respond thru messenger but what they tell you never happens. All I'm asking for is to exchange for correct product or a refund.Initial Complaint
08/09/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
On July 9th I placed an order for 5 clothing items in the amount of $206.97. I have contacted the business repeatedly about when my items would ship. I got the run around when they decided to answer. I have contacted them by phone, dm on ******** and repeated emails all to no avail. Finally, on Saturday August 6th I received an envelope with 3 out of the 5 items, However, their shipping confirmation says they shipped 5 out of 5. Once again, I tried calling, left messages, send dm's and emails. Still no response. At this point I just want a refund for the two items I did not receive. Those being the Red Camo Performance Light Hoodie and the Splatter Performance Light Hoodie. See invoice below. Order No. #******** July 09, 2022 Shipping Address ****** ****** *** ** *** ***** ** ********** ** ***** United States Customer ****** ****** *** ** *** ***** ** ********** ** ***** United States ***************@********* Items ordered Splatter Performance Light Hoodie - 3XL Splatter Performance Light Hoodie 3XL × 1 $54.99 Red Camo Performance Light Hoodie - 3XL Red Camo Performance Light Hoodie 3XL × 1 $54.99 Arctic Camo We The People Hoodie - 3XL Arctic Camo We The People Hoodie 3XL × 1 $59.99 White Topo Polo - XL White Topo Polo XL × 1 $52.99 Sex-Ed Polo - XL Sex-Ed Polo XL × 1 $52.99 Discount (FRIDAY25) -$68.98 Subtotal $206.97 Free Shipping (2-5 Business Days) $0.00 Total $206.97 Payment Info Paypal Icon Paypal $206.97Initial Complaint
06/23/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I place an order for three items and only was sent one item that was correct. They will not respond to my emails therefore I spent money just to have them send me two random items. This is not right.
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Customer Complaints Summary
6 total complaints in the last 3 years.
0 complaints closed in the last 12 months.