Business ProfileforJordan Talley Photography

Jordan has an eye for photography, however she does not know how to run a business properly. I thought I could trust her because she did my friends wedding, graduation, and newborn photos and they had never had an issue before but I was wrong. She does not treat her clients like they are a priority UNLESS its before the wedding and before she has all of your money. Her contract states she will have photos delivered within a 16 week window; when I asked her about my photos (after the contracted 16 weeks) she went days without responding and when she did respond, her responses gave very little comfort. She told me she was having tech difficulties and when I asked her to kindly explain, she left me to worry. These were my wedding pictures and she gave me no reassurance that they were ok. Week 19 I let her know in a friendly message asking her to tell me anything and to let me know if the issue was something I could assist her with. A day later she goes " hey I haven't handled this well at all...but I did not know how to tell you.." she basically said the SD cards messed up and she could not get to all of my photos. I was heartbroken because I wish she would have come clean instead of leaving me to worry for WEEKS. She offered to "send the cards off" in hopes they could be retrieved. At this point, I no longer trusted her to do this. I had sick and elderly family photos that I could not afford to lose. I e-mailed her that I wanted the photos she DID have just in case they got lost in the mail, I asked for some financial reimbursement for breach of contract, and that if she could not comply I would be pressing fraud charges. Not even a day later, all of a sudden she was able to retrieve them all and get my gallery to me that day. This was very suspicious to me and since talking to her past clients I do not trust that excuse. The photos I received were beautiful but I could have lost them forever and I will not be taking my chances with her ever again.