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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/15/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
I bought $240 in gift cards, sold by the radio station, for a discount price to restaurants (******** *** ***). These 2 restaurants recently went out of business, therefore the gift cards are unusable. I have contacted the radio station over 5 times, leaving voicemails and talking to the receptionist, asking for a return call to resolve this problem. I have physically gone to the station, but no one could help me. No one has ever called me back, and no one has offered a resolution to the problem. I trusted the radio station to sell me products that were valid. If I cannot receive a refund, then I would like them to exchange on different VALID gift cards.Business response
01/12/2023
If reference to complaint ******** this matter has been resolved with ******
Thanks
**** ******Customer response
01/13/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********* and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
****** ****
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Contact Information
804 College St
Bowling Green, KY 42101-2133
Business hours
Today,Open 24 Hours
MMonday | Open 24 Hours |
---|---|
TTuesday | Open 24 Hours |
WWednesday | Open 24 Hours |
ThThursday | Open 24 Hours |
FFriday | Open 24 Hours |
SaSaturday | Open 24 Hours |
SuSunday | Open 24 Hours |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.