ComplaintsforFast Pace Health
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Complaint Details
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Initial Complaint
02/07/2022
- Complaint Type:
- Billing Issues
- Status:
- Resolved
On 10/09/2021 I went to the clinic because I had a sinus infection. Also asked for Covid test. I paid $35 copay at the office. About a month later I got a notice that I owed them $836. I called the number and was told they would check with insurance and get back to me. Meanwhile I got notice from ****** that they paid $145. On 12/16/2021 I got a notice that my $200 bill was 45 days overdue. I called and asked for an itemized bill, they sent a bill for a little over $1000, items were “medical services. On 12/31/2021 I got a notice that my bill for$33.78 is 60 days overdue. I asked for itemization so I could see what the charges were for again. On 02/01/2022 I got a notice from a collection agent that I owe fast pace $43.84. Clearly they don’t know how much I owe them and refuse to give me details on how much my test and office call was, in my opinion the $180 that they’ve been paid is fair, and they’re fishing for additional money by billing me. No 2 notices I’ve received from them have been for the same amount.Customer response
03/15/2022
Fast pace called and said they have took away the bill and called the collector and ask them to remove any credit related reports on me
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.