ComplaintsforPyles Concrete
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Complaint Details
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Initial Complaint
03/09/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On 12/11/2021 we purchased 69 yards of concrete and paid additional for fiber reinforcing from Pyles Concrete. Attached please find the Concrete Delivery. We were sold the fiber reinforcing additive under the guarantee this would prevent flaking and cracking. Within weeks of the concrete being poured, the concrete began to crack and flake, a condition that continues to worsen as time passes. We've attempted to discuss this matter with their office on several occasions. We left several messages which have been unreturned. We’ve been told that They're “looking into it” but have received no response. Frankly, I am uncertain what there is to investigate. They have never inspected the poor quality concrete. We are making a formal demand that this concrete be repaired or replaced or that our money be refunded.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.