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Find a Location

Stan Young Drainage, LLC has 1 locations, listed below.

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    Business ProfileforStan Young Drainage, LLC

    Basement Waterproofing

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Stan Young Drainage, LLC in Covington, KY offers basement waterproofing, drainage, foundation repair, crawl space, sump pump and downspouts.

    Business Details

    Location of This Business
    223 E 33rd St, Covington, KY 41015-1249
    BBB File Opened:
    7/13/2009
    Years in Business:
    16
    Business Started:
    11/1/2007
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    4
    Business Management
    • Mr. Stanley Young, Owner
    Contact Information

    Principal

    • Mr. Stanley Young, Owner

    Customer Contact

    • Mr. Stanley Young, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/01/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On 06/17/22, I received a quote from Stan with Stan Young Drainage, LLC. After receiving additional quotes from other businesses we decided to work with Stan Young with Stan Young Drainage, LLC. Our total quoted price was $16,195.00, with a 3-week install time. The payments would be broken into 4 installments (1-Deposit, 2-inside ground broken and hauled, 3-exterior completed, and 4-interior completed/final payment). We submitted our deposit/first payment on 06/19/22 for $4,048.75. Work began on 07/06/22, which we submitted our second payment on 07/06/22 for $4,048.75. On 07/10/22, Stan advised additional piping would be required due to not being able to tie the pipe into the original line intended. As a result Stan advised it would be an additional cost of $615.00. I told Stan to send me the invoice and I would pay him once the invoice is received. On that same day Stan advised they would have the exterior completed, to which Stan requested the third payment of $4,048.75. Based on good faith, I submitted the third payment of $4,048.75 on 07/10/22 as I was told by Stan the exterior was complete. On 07/11/22, I observed the exterior work was not completed. On 07/14/22, Stan advised they were finishing the piping and advised he was going to send the $615 invoice. Additional, Stan stated they would be coming by Saturday, 07/16/22. On 07/14/22, I submitted the $615 payment (additional piping). 07/16/22, Stan never showed up. On 07/22/22, I sent Stan a text message requesting an update. I did not receive a response. On 07/25/22, I sent Stan another text message requesting an update. Stan replied he was going to try and get out to finish the job later that week. As of 08/01/22, no additional work has been completed. Due to the exterior work not being complete I have submitted payment for work that has not been done. On 08/01/22, I was contacted by subcontractor, Nigel asking if I had made payments, to which I confirmed I did. I was informed Nigel had not been paid by Stan

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kathy G

    1 star

    06/24/2022

    Not surprising this company is not BBB accredited. He NEVER could be with his shady business practices and poor quality of work. Working with **** Young was a huge mistake!

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    BBB Cincinnati

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