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Find a Location

Nusculpt Dermatology & Aesthetics has 1 locations, listed below.

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    Business ProfileforNusculpt Dermatology & Aesthetics

    Dermatologist

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    539 Centre View Blvd, Crestview Hills, KY 41017
    BBB File Opened:
    8/21/2022
    Business Management
    • Shalini Gupta, Medical Director
    Contact Information

    Principal

    • Shalini Gupta, Medical Director

    Customer Contact

    • Shalini Gupta, Medical Director

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/01/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I contacted this business and received a quote for services. I agreed to the quote, made an appointment, went to the appointment. I paid the agreed upon money for the agreed upon amount of visits. I have a receipt. When I had a second appointment, I was told that I did not have the agreed upon amount of visits and would need to pay for additional units if I wanted to proceed. I did pay for additional units. I made several comments that the procedure I was having done was nothing like the first visit I had, I was told there was nothing different about that visit. There was. the second visit was not only cold, it was almost painful. When I called them with my receipt number, because I knew what I had paid for, they said that an employee had made a mistake, and had been dealt with. I said that I wanted a credit for the additional 1200.00 that had spent, and they said they didn't give money back, but would do a 1200.00 credit for services. They also stood by the fact that their cool sculpt machine showed that I had the prior treatments (first time), so that meant it had been done. It doesn't mean that it was done properly. I have attached a copy of my receipt. I have also screen showed my bank withdrawals for this company. I would like the money back for three units that were not done correctly, $1350.00 and the money back for the unnecessary charges on 3/26 1200.00
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mary R

    1 star

    05/13/2023

    Grade F- I was charged over $300. for a visit. No one was in the waiting room and dI went in to see the Dermatologist and he did one side of my nose and that is all. I had many more spots. I only went there because it said they took ****** Ins. they took my $40.00 co pay. and then I got this over $300.00 inv. I did pay it because I was afraid not to. Worse experience I have ever had with any Health program.. So Sad. I left a one star rating and they don't even deserve that. ;

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