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Find a Location

Glenn Chrysler Dodge Jeep Ram has 1 locations, listed below.

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    Business ProfileforGlenn Chrysler Dodge Jeep Ram

    New Car Dealers

    At-a-glance

    Customer Reviews

    0/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    6424 W Highway 146, Crestwood, KY 40014
    BBB File Opened:
    11/30/2022

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/26/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Completely took advantage and pressured and lied to a woman buyer. Was told could bring car back after husband looks it over was told to sign first . Car was broken down not once but twice after forced to sign papers the keep didn’t work and was told they would fix entire coolant system said ordered parts and told being fixed then was done came to get told everything was complete only to find out thru a young employee that no it wasn’t done they just put stop leak in it and filled the coolant up and then broke down when we attempted to leave . Now they have our trade in and won’t return it our down payment and even the jeep they still have possession of and still trying to force the deal after we tried to give it a chance to make it right but we’re lied to yet again . Now says no they don’t care if we take the car or not acting like bullies totally unprofessional they said still forcing the deal . That’s correct they have our car our money and the Jeep that’s broken down at the dealership . We don’t know what to do as we are being threatened and bullied and now have nothing because they took it all.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Be S

    1 star

    05/02/2024

    Car was over heating and they had it for a couple of weeks. Charged me over 600. Less than a month and don’t drive the car often, still overheating. Take back and may or may not have fixed it as can’t drive as the wheels are locked up but sure charged me more money to fix the over heating problem. Serviceman flat lied and said it was like that when it came in. Communication both times was a nightmare. They actually fired the guy from last month due to so many complaints. Never updated, dodged calls. Had to tow it from their service dept to another car repair shop. Stay away from this place. Worse customer service that I have ever seen.

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