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            Business ProfileKentucky Tree Service

            Tree Service
            Suspended BBB accredited business

            Current Alerts For This Business

            Accreditation Suspension:
            On 06/21/2024 accreditation was suspended due to a failure to address marketplace disputes quickly, professionally, and in good faith. The matter will be reviewed by the BBB's Board of Directors at its next meeting.

            Contact Information

            Cynthiana, KY 41031-8103

            (859) 327-2355

            Business hours

            Open 24 Hours
            Business Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours

            Customer Reviews

            4.2/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            Suspended BBB accredited businessNR

            Years in Business: 38

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            Cynthiana, KY 41031-8103
            BBB File Opened:
            5/13/2008
            Years in Business:
            38
            Business Started:
            1/1/1986
            Hours of Operation

            Primary

            M:
            Open 24 Hours
            T:
            Open 24 Hours
            W:
            Open 24 Hours
            Th:
            Open 24 Hours
            F:
            Open 24 Hours
            Sa:
            Open 24 Hours
            Su:
            Open 24 Hours
            Business Management
            • Mr. Kevin Burdine, Owner
            Contact Information

            Principal

            • Mr. Kevin Burdine, Owner

            Customer Contact

            • Mr. Kevin Burdine, Owner
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: How to hire a reputable arborist or tree service company

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/21/2024

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            I spoke to the owner (Mr. *******) who agreed to remove a tree and a stump. I was told the tree would be removed initally and then afterwards (2-3 weeks) the stump would be removed. I paid in full when the tree was removed in Oct 2023. The stump was never removed. I tried relentlessly to phone, text, and email the company to no avail. Finally in late Dec I received a text and the owner told me he had been ill but would get to my stump in January 2024. We are now in March 2024 and the stump was never removed and again I get no response when I try to reach the company by any means.

            Customer Reviews

            5 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Lori L

            05/30/2024

            Had a great experience with Kevin and his crew! Had a large branch for a tree fall on my mother’s house and they were able to come out and remove it promptly without any further damage to her house. Nice guys and did it for a fair price! Cleaned up before leaving as well. We were impressed! We will have them back to remove multiple trees so that we don’t have issues in the future!
            Read 4 More Customer Reviews

            Local BBB

            BBB serving Greater Kentucky and South Central Indiana

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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