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Find a Location

Meineke Car Care Center (Elizabethtown) has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforMeineke Car Care Center (Elizabethtown)

    Auto Repair
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/19/1990

    Years in Business: 27

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Meineke Car Care Center (Dixie Hwy. Elizabethtown, KY.) is a comprehensive auto repair shop and tire retailer.

    Products & Services

    Oil Change, Exhaust & Mufflers, Brakes, Tires & Wheels, A/C, Steering & Suspension, Batteries, CV Joints & Driveshafts

    Business Details

    This is a multi-location business.

    Find a Location

    Meineke Car Care Center (Elizabethtown) has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      1400 N Dixie Ave, Elizabethtown, KY 42701-2683
      BBB File Opened:
      3/17/2021
      Years in Business:
      27
      Business Started:
      7/8/1997
      Business Started Locally:
      7/8/1997
      Business Incorporated:
      7/8/1997
      Accredited Since:
      10/19/1990
      Type of Entity:
      Corporation
      Number of Employees:
      3
      Hours of Operation

      Primary

      M:
      7:30 AM - 6:00 PM
      T:
      7:30 AM - 6:00 PM
      W:
      7:30 AM - 6:00 PM
      Th:
      7:30 AM - 6:00 PM
      F:
      7:30 AM - 6:00 PM
      Sa:
      7:30 AM - 5:00 PM
      Su:
      Closed
      Business Management
      • Mr. Kevin Watkins, District Manager
      Contact Information

      Customer Contact

      • Mr. Kevin Watkins, District Manager
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Website Addresses

      Industry Tip

      BBB Tip: How to prepare your car for winter

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/13/2023

      Complaint Type:
      Product Issues
      Status:
      Resolved
      I had Meineke Car Center #2687 replace the fuel tank and fuel pump. The control cable for fuel pump / sensors was routed incorrectly,causing the connector to come undone shortly after I left the shop. This caused me to be stranded in traffic at or near the Wal-Mart in Elizabethtown, Kentucky. A tow truck was ordered and I returned to Meineke where this was repaired. A few weeks after this, I noticed the fuel hand was not working properly and returned to Meineke with the complaint issue. A warranty replacement fuel pump was installed. The gas hand was working again, but after traveling toward Louisville, Kentucky the engine "bucked" and the check engine light came on. I stopped at the nearest AutoZone to get a reading of the check engine light and it was showing 5 to 6 error codes. I returned to Meineke and after they looked at the error codes, they told me they did not know what it could be and for the following six months they refused to trouble-shoot the issue because I had changed out the Evap pollution control canister and related solenoids, which changed nothing with the error codes or the "ruff" running of my vehicle. For 6 months I went thru living hell with my vehicles performance. It was Like it was getting more gas than it needed, gas was getting in the oil, it smoked black, getting into the cabin. I was coughing up black when I got in the shower. I have had to replace 2 sets (8 each) of spark-plugs due to them "fouling-out". I returned to Meineke and stated that from the symptoms I was experiencing maybe I had another factory defective fuel-pump, since the first one malfunctioned. Still Meineke would have nothing more to do with the maintenance of my vehicle. Around the first of the year 2023 the car quit starting all together. It would turn over, but not start. Like it was not getting gas. I had it towed into ***** **** in Elizabethtown and within the day the problem was foung to be 4 pinched fuel pump control wires. Pinched between the fuel tank and vehicle body. I seek payment of repair bill and towing.
      Read More

      Customer Reviews

      3 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Joseph V

      1 star

      10/17/2023

      Had my heater core replace, which involves having the dashboard and the steering column removed to access the core. When I got my car back, I notice there was a large amount of "play" in the wheel. So bad that when I took it for a test drive the wind that day was blowing me into on-coming traffic. Took my car back to Meineke and the Manager tried to tell me that my gear box was bad. I Knew this was BS and that something had happened during the repair. After questioning the mechanic, it was determined the steering column had been un-bolted from under the dash and lowered into the seat still attached. I persuaded Management to contact the local Ford dealership to see if they knew what went wrong. Sure enough Ford advise them of the geared shaft inside the column that if allowed to slip out of place would cause this issue. The problem was fixed, without costing me a NEW GEAR BOX. word to the wisher, the money you spent at dealerships covers the expertise of the mechanics and the integrity of the BRAND. When you think you are saving money, you may be losing competence and integrity.

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