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Find a Location

R - Squared Services has 1 locations, listed below.

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    Business ProfileforR - Squared Services

    Construction Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/24/2022

    Years in Business: 5

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    R - Squared Services , LLC provides home construction and repair services including remodeling, roofing, windows, siding, painting, patios, decks, gazebos and carpentry.

    Products & Services

    Roofing, Carpentry & Painting, Windows & Doors, Siding & Gutters, Patios & Gazebos

    Business Details

    Location of This Business
    7120 Shepherdsville Rd, Elizabethtown, KY 42701-9575
    BBB File Opened:
    2/17/2022
    Years in Business:
    5
    Business Started:
    7/16/2019
    Business Started Locally:
    7/16/2019
    Business Incorporated:
    12/16/2021
    Accredited Since:
    2/24/2022
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Robert D. Robertson, Owner/Member
    • Mr. Richard Smith, Owner/Member
    Contact Information

    Principal

    • Mr. Robert D. Robertson, Owner/Member
    • Mr. Richard Smith, Owner/Member

    Customer Contact

    • Mr. Robert D. Robertson, Owner/Member
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hiring construction and remodeling services you can trust

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/08/2024

    Complaint Type:
    Order Issues
    Status:
    Answered
    We signed the contract 10/27/23. work was going to start the day after thanksgiving but the wrong color was ordered. the color we requested apparently wasn’t available so they made the executive decision to order one that was close. Wasn’t near what we wanted. They finally got the new material dropped off 1/5/24 and started on the house. Several issues arose along the way from poor workmanship and some have been completed. I still have several issues that need fixed. The first insurance check expired so I had to go out of my way to get it reissued. The insurance company sent me another check dated 1/29/25 which expires 90 days from issue.I sent Ryan smith an email 2/16/24 with a punch list of everything that needs to be completed. I reached out to him 2/29/24 for an updated time of completion and his response was “ I’ve been trying to get everything scheduled, my siding crew was taken up with a coworkers job last week and this week I haven’t been able to get a hold of him, iMessage is off so I believe it’s a phone issue, once I hear back I will relay to you.“ i just want my house completed and completed right. The issues on the punch list are keeping me from moving forward with other items on the house. I have attached the punch list to this complaint. One thing that wasn’t on the punch list is clean up old materials.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB serving Greater Kentucky and South Central Indiana

    BBB Reports On

    BBB reports on known marketplace practices.

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