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ComplaintsforOptimum Management Corp
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Complaint Details
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Initial Complaint
04/10/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
On April 1, 2024 I found a home for rent on their website. I decided to apply for it as it was within my budget and I made the appropriate amount to qualify for it. It was listed as $1575 per month. I didn't hear from them even though they took the application fee. On April 6th I decided to check the listing to see of it was still available on the website. It was and the rental price had increased to $1750. I called immediately and emailed asking to withdraw the application because I no longer want it and I probably do not qualify any longer anyway. No reply to emails or calls. No refund either.Business response
05/06/2024
We have just now received your complaint request for the first time due to inaccurate information associated with our business and will proceed with the refund of the $30.00 to Michelle Yearicks.
Please attach the address for the check to be mailed.
Thank you!
Optimum Management
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.