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Find a Location

Paramount Restoration, LLC has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Paramount Restoration, LLC

      4401D Dixie Hwy Elsmere, KY 41018-1821

      BBB Accredited Business
    • Paramount Restoration, LLC

      1589 Production Drive Burlington, KY 41005-9133

      BBB Accredited Business
    • Paramount Restoration, LLC

      514B Ash St Elsmere, KY 41018-2122

      BBB Accredited Business

    Business ProfileforParamount Restoration, LLC

    Mold Removal
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 8/26/2015

    Years in Business: 12

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Paramount Restoration, LLC in Elsmere, KY offers:

    • Water Emergency
    • Storm Damage
    • Fire Damage
    • Mold Damage
    • Sewage Damage
    • Carpet Cleaning
    • Crime & Trauma
    • Duct Vent
    • Dryer Vent

    Business Details

    This is a multi-location business.

    Find a Location

    Paramount Restoration, LLC has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Paramount Restoration, LLC

        4401D Dixie Hwy Elsmere, KY 41018-1821

        BBB Accredited Business
      • Paramount Restoration, LLC

        1589 Production Drive Burlington, KY 41005-9133

        BBB Accredited Business
      • Paramount Restoration, LLC

        514B Ash St Elsmere, KY 41018-2122

        BBB Accredited Business
      Location of This Business
      4401D Dixie Hwy, Elsmere, KY 41018-1821
      BBB File Opened:
      7/16/2015
      Years in Business:
      12
      Business Started:
      12/14/2011
      Business Incorporated:
      12/14/2011
      Accredited Since:
      8/26/2015
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. Robert E. Blackburn, Owner
      Contact Information

      Principal

      • Mr. Robert E. Blackburn, Owner
      Additional Contact Information

      Fax Numbers

      • (800) 691-5486
        Primary Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: House flooded? Have mold? Follow these tips

      Customer Complaints

      0 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      K. P.

      1 star

      07/03/2023

      Services: Flood restoration, Water removal, Water damage-related cleanup & repair, Sewage cleanup Critical: Professionalism, Quality, Responsiveness I had a sewage problem in my downstairs living area, laundry room and hallway on June 15, 2023. It is now July 3, 2023 and they still havent finished. I havent heard from them since June 28. When the crew they send out get here, they only stay 1-2 hrs per visit instead of just getting the job done. They have yet to send anyone out to take the panels off my furnace area and clean the sewage from under there. One crew used my utility sink and didnt turn the knobs all the way off so I ended up having another water problem in the laundry room.They were supposed to clean the carpets upstairs in the hallway, steps, living room and kitchen after the plumbers who had been here were upstairs after walking around in sewage. They came out and said they were told to clean the steps and hallway only.They also stated it will be at least a month out before they can do a rebuild of the damaged area.I Would NOT use again.

      Paramount Restoration, LLC Response

      07/05/2023

      I want to start by saying I am sorry that the claim isnt going the way you thought or intended. There are several variables of the claim that Paramount Restoration can't control. We cannot control what the adjuster approves or how long it takes to get approval from the adjuster. The furnace removal is a costly endeavor and has not been approved. The plumbing company agreed to pay for the carpet cleaning, but they only approved some of the areas that you are mentioning. We offered to call and verify that it was ok to clean those areas, or we offered to give you a price to have it done. You refused both options and asked us to leave. We do our best to provide great services and great customer service. If we were to provide the services that you are demanding and the insurance and or the plumbing company did not pay for them then you would be responsible for the invoice. Youve made that abundantly clear that you don't want to pay for those services, nor should you have too. We are doing the best we can with the situation that we are in.If there is something I can do to help, please reach out and let me know,

      Customer Response

      07/06/2023

      I spoke with the insurance adjuster today and to date, they have not received any type of correspondence or phone calls from your company. We have decided to go with a different company to finish the process.

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