Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Arlinghaus Heating & Air Conditioning LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforArlinghaus Heating & Air Conditioning LLC

    Heating and Air Conditioning
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.74/5stars

    Average of 43 Customer Reviews

    Customer Complaints

    13 complaints closed in last 3 years

    8 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/29/2008

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Arlinghaus Heating & Air Conditioning LLC in Erlanger, KY offers residential and commercial heating and air conditioning installations and service, indoor air quality products, home energy audits, air sealing residential homes, geothermal installations.

    Products & Services

    Furnaces, Air Conditioners, Geothermal, Humidifiers, Air Cleaners, Thermostats, Home Energy Audits, Ductless Mini Splits, Roof top systems, 24 hour emergency service on all brands

    Business Details

    Location of This Business
    40 Cave Run Dr, Erlanger, KY 41018-1840
    BBB File Opened:
    10/27/2008
    Years in Business:
    16
    Business Started:
    6/6/2008
    Business Incorporated:
    6/3/2008
    Accredited Since:
    10/29/2008
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    25
    Alternate Business Name
    • Arlinghaus Plumbing Heating & Air Conditioning
    Business Management
    • Mr. Brian Arlinghaus, Owner
    • Ms. Heather Arlinghaus, Office Manager
    • Mr. Dan Shields, Operations Manager
    Contact Information

    Principal

    • Mr. Brian Arlinghaus, Owner

    Customer Contact

    • Mr. Dan Shields, Operations Manager
    Additional Contact Information

    Fax Numbers

    • (859) 727-9002
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    13 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/20/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On 10/23/2024 my girlfriend called Arlinghaus Plumbing to resolve a clogged bathroom sick. The company spent a total of 3 partial days at our home, charging us a total of $2,112.06 and the sink never drained right and within 3 weeks we had standing water again. During their time here they said they "jetted" the line to clear it out. Since our toilet and shower both drain fine, I do not believe they provided this service and am asking to be refunded the amount we were billed for the Jetting. $1,048.50. The sink holds water to the point every couple of weeks we have to take it apart to get rid of the egg smell and we will have to find a reputable company to resolve the issue. I have tried to resolve this on my own, but they have not returned my calls or emails. It was not until a recent update on my email system that I now understand why. they have blocked me from being able to reach out. When they reach out to my girlfriend to solicit additional business, she shares the problem and ask them to reach out to me to resolve, still crickets.
    Read More

    Customer Reviews

    43 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Bradford S

    5 stars

    06/19/2024

    I want to give a huge shoutout to Steve C*** from Arlinghaus for his outstanding service in diagnosing and fixing my A/C during this blistering heat. Steve was prompt, professional, and incredibly knowledgeable. He quickly identified the issue and had my A/C up and running in no time, bringing much-needed relief to my home. Thanks to Steve, we can finally stay cool and comfortable. Highly recommend his services!

    Local BBB

    BBB Cincinnati

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.