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Find a Location

Nueby has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Nueby

      Erlanger, KY 41018-1167

    Business ProfileforNueby

    Online Retailer

    At-a-glance

    Customer Reviews

    1.03/5stars

    Average of 91 Customer Reviews

    Customer Complaints

    29 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Erlanger, KY 41018-1167
    BBB File Opened:
    6/21/2018
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Smart shopping online

    Customer Complaints

    29 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/11/2023

    Complaint Type:
    Delivery Issues
    Status:
    Answered
    I ordered a Cat Fountain on Nov. 8, 2023. As of today DEcember 11, 2023 I have not received the fountain. eceipt from Nueby Receipt #********* AMOUNT PAID $69.99 DATE PAID Nov 8, 2023, 5:21:47 PM PAYMENT METHOD Mastercard - ****   SUMMARY Order $69.99 Amount charged $69.99 I checked with USPS they have not received the item as of yet. The order number: nb ******
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    Customer Reviews

    91 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Tiffany M

    1 star

    05/31/2024

     i could give this company 0 stars i would. They sold me a humingbird feeder and did not provide enough flowers for the product to be used. I have been emailing for several weeks and they told me they couldnt fix the issue unless i sent pics of the product. I had a hard time getting pics because this was a gift for my father who lives in another state and is an 80 year old man who doesnt know much about texting and such. I finally got some pictures of the product with the missing flowers and sent them to them as they requested. This was there response. Customer Support (Nueby) May 29, 2024, 16:59 GMT-5 Hello *******?, Thanks for the photos! We see that what you received is exactly what we have on our listing. Here is the link: **************************************************** Feel free to contact us for further concerns and stay safe :) Regards, Alex Customer Support Nueby Life.*********** ******** ****************** How am i supposed to use an item that will not work correctly without all the flowers. They are crooks and based on their reviews im not the only one they got over on. This business needs to be shut down!!

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