Business ProfileforThe Drees Company

My experience with Drees has been a complete nightmare. Having owned multiple homes across the US, I can say that this has been the worst encounter I've had with any builder. It starts with misleading marketing tactics and false promises. During the design phase, essential upgrades were either completely forgotten or unavailable. Their floor plans and design center options are like relics from over five decades ago. Throughout the construction, critical installations were frequently overlooked. Attempts to rectify these issues resulted in poorly executed patch-ups and touch-ups. The paint used is of shockingly poor quality. The painting contractor did such a substandard job that it resembled work one might expect in a budget home rather than a high-value property. Despite investments in upgrading kitchen fixtures, the delivered cabinets are so poorly crafted that they pose a constant risk of causing injury. Drees charged exorbitant premiums for lots infested with overgrown bushes and poison ivy. Moreover, they neglected proper yard grading, leaving uneven surfaces that collect water, presenting a potential hazard. Their touted 90-day warranty turned out to be merely a façade. When I brought numerous defects to the attention of their customer rep, I encountered indifference and a complete lack of accountability. Their dismissive attitude suggested that addressing my concerns was a favor. In summary, Drees lacks the expertise needed for high-value residences. The materials used, the builder and labor skills are below standard, resulting in a living experience akin to residing in a flimsy cardboard structure. Customers who invest their life savings and future security into a home, it is disheartening to see Drees prioritize profit over delivering a quality product / service. I strongly caution prospective homebuyers to exercise extreme vigilance when considering Drees. It is crucial to spread awareness and warn others about their deceptive practices.

Nilaj - Quality and customer satisfaction are extremely important to us, and we apologize that we fell short of your expectations. We have shared your review with our Cincinnati-area leadership team, and it is our understanding that our team is currently working with you to review your concerns. Should you need additional assistance, please dont hesitate to reach out to our *************************