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ComplaintsforArden and Gold
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Complaint Details
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Initial Complaint
08/25/2023
- Complaint Type:
- Delivery Issues
- Status:
- Answered
I ordered a team shirt set on August 16, 2023. A week later I have no confirmation email, no shipping number, absolutely nothing. The business name on the billing statement is not at all related to the words Arden and Gold, so I got super suspicious. I reached out to the business and got no response. Scam.Business response
09/13/2023
Hello,
Your order was received, processed and shipped UPS 1Z531F93YW99062620 to the address provided for order number #****. We are formerly Simply Embroidered, LLC DBA Arden and Gold.
Attached is the label and order receipt. Please let us know if you have any further questions. Order has been delivered.
Kristina
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.