Business ProfileforJackson Warewashing Systems

I purchased a dishwasher from Webstaurant on Sept 7, 2022. It was $6055.24. I brought this dishwasher and it's been leaking since day 1. I called Webstaurant, but since it was already installed, they referred me to the manufacturer, *******. I have made about 20 calls about this since then, and I have gotten nowhere. ******* told me to get a service technician, which I did and paid for. The service technician told me to get a plumber to install a valve regulator. I hired and paid for a plumber. The plumber said it doesn't need a valve regulator. If it's leaking it's a bad piece of equipment or has a bad seal. ******* then told me to get a performance startup. The way a performance start up works, is it's free. But, you dont schedule them to come, they come whenever they're in the area. I did this, and I got a bill for it, it was not free! I disputed this charge with ******* as they assured me it would be free, but to no avail. I had to pay this bill as well. It was $519.21. The previous service agent that came by charged me $373.19. I also paid for the plumber. I have done everything that ******* has asked me to, but they refuse to accept the return of this product. I have called them asking for it multiple times but was told that they cannot accept a return no matter what. At this point, the machine leaks even when it's off! We leave for the weekend, and when we come back on Monday morning, the floor is all flooded. There is a one year warranty on this product that has not expired yet, but ******* is refusing to return the product under warranty. I would like to return this product and get our money back. At this point, I have exhausted all my options. My boss even emailed the CEO of *******, but we got no response.