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Find a Location

Pure Country Automotive has 1 locations, listed below.

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    Business ProfileforPure Country Automotive

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    333 Cw Stevens Blvd, Grayson, KY 41143-2010
    BBB File Opened:
    2/21/2018
    Business Incorporated:
    5/15/2007
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Kentucky Automotive Center
    Business Management
    • Mr. Jonathan Lett, Owner
    Contact Information

    Principal

    • Mr. Jonathan Lett, Owner

    Customer Contact

    • Mr. Jonathan Lett, Owner

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    2 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Michael E

    1 star

    12/04/2023

    I am very unhappy with what I paid for, I gave 140.00 for the auto care dept to diagnose my vehicle with an oil leak it did not have my mom took my truck in for me because I work and she needed a diagnostic test done on my truck, they charged her the money and said we had no transmission issues that it was an oil leak they hoped she would pay them to do the work that it did not need, and then have to come back again to fix the issue, they wrote on the receipt they did a diag. So she would think they did what she asked, they never even connected my truck to any machine they incorrectly diagnosed an issue that did not exist, when I first filed my complaint they had an excuse for all the wrong they did but I spoke with the other garage they claimed to have spoke with and they never told them there was nothing wrong with my transmission, they replaced the hoses for the transmission, since pure country chevrolet replaced the transmission at 82,000 miles which gave a 100,000 mile warranty on the transmission they came up with another issue, after having my truck fixed i went to show them they were wrong, because they stated they would make it right, they wanted to look at it again. There is no way I will let them look at my vehicle again. After the years we have done business I thought they would do better. I guess my money was more important than future business. I feel they should make it right

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