ComplaintsforFarm Bureau Insurance
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Complaint Details
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Initial Complaint
03/09/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Wind storm blew open part of my roof. Filed a claim on March 2nd. 2023. No adjuster has been here in the last 7 days or called. Initial contact person told me to put a tarp on it. The eve is 14 feet high and the damage reaches up around 18 feet on a slick metal roof. A tarp is not possible. I'm 61 years old. It's now raining into my house. This is unacceptable.Business response
03/16/2023
Attached is our responsse.
Please let us know if you need anything further.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.