ComplaintsforAnnie Cloth
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Complaint Details
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Initial Complaint
07/29/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I purchased several shirts and two dresses I checked the sizing for each item . I am usually a size 18 but can wear some size 16. I ordered the largest size an XXL for all the shirts The dresses were made to be loose so even though They had changed the order down to a XL the dresses fit Also they had sent me a duplicate multicolored long sleeve t-shirt which again was the wrong size. One shirt was a plain square neck top an XL but tight but it was ok once I got it on. So I wore that .Then a couple of days ago after I had emailed them again they sent me a 1X for another green top.So regarding the green top I would prefer the 1X instead of the XL. All the rest were long sleeve multicolored t-shirts crew neck. I have waited for the return label since we talked but have not heard anything else besides sending me a bigger size of the green top a 1X which I would have preferred but I had already worn the smaller size. The shirts are all in there original bags tags attached. One number sku **************** **************** ************ and there was a duplicate order same order number..So I would like to have a return label for the shirts since they changed the size and they do not fit. There is one of the long sleeve dragon fly shirt which I don't have its bag but it has not been touched and tags intact I just put it with another one. So there are 4 shirts which I need a return label on. Again they changed all the sizes down to an XL instead of what I had ordered .Initial Complaint
07/20/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
This company just takes peoples money and sends a product that does not match what you think you are buying and want give your money back.Initial Complaint
09/28/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I bought six items from Annie cloth, sweatshirts and shirts and received five with one back ordered. The shirts I received were very poor quality and I sought to return them but was told I had to pay shipping charges which amounted to $90. This makes it unacceptable to return them and I am stuck with the products which I don't want and a bill of $114. I now see that Annie cloth has had many complaints against this company and I would like to know what my next steps are in trying to get the product returned or my money refunded.Initial Complaint
07/13/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Annie Cloth online clothing retail. Based on other complaints filed, they appear to be a scam. I have not received the items I paid for over 3-weeks ago and they give me the run around when I email to inquire. I have since emailed them to cancel the order and have asked for a refund, as the tracking number they keep sending me is invalid. I included a copy of the response from UPS stating this. Their response is to continue deflecting by asking my why I say the tracking number invalid.
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This business is not BBB Accredited
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Customer Complaints Summary
4 total complaints in the last 3 years.
1 complaints closed in the last 12 months.